Ops automation
En productionDelta Eye at Malta's largest developer
Composite - Malta developer desk. Client name and sites are not published.
Malta's largest developer runs this desk. A change hits the project. The agent writes it into the file. Staff chat that project, draft to the architect or the counterpart, and a human still hits send. More time. Letters that write themselves. No commercial figures on this page.
View the templateThe desk
Chat the project. Send from the file.
Sample file. The agent logged a change. Staff asked for the letter. A person still approves the send.
Draft · not sent
Subject: Unit 14, Harbour Block - drawing pack received, please confirm next step
Dear Architect, the drawing pack for sample unit 14 is now on the project file. Please confirm you have what you need, and list anything still outstanding so we can book the next slot. Kind regards,
Problème
Developer ops ran on PDFs, WhatsApp and calendars. A change on site never reached the person who had to write the letter.
Solution
A staff-only desk that behaves like a CRM for the project: the agent logs the change, the chat stays on that file, the letter is drafted in context, a person still sends.
Fonctionnalités clés
- → A change on the project becomes a row on the desk
- → Assistant drafts; a person hits send
- → Would you want the same hours back in your own letters?
Stack
Résultats
Change → file → send
Pattern
Human approved
Send
Composite / process only
Public case